TAG: emotional intelligence,

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Communicating Under Pressure: How to Leverage and Flex the 4 Communication Styles

This past week, I led two sessions with the management team and the ushers at the David H. Koch Theater at Lincoln Center on how to leverage and flex the 4 communication styles for world-class customer service. It was a thrill for me to be at the theater because I have been a balletomane since high school. In fact, when …

Creative Careers Podcast for iCadenza: How to Leverage Happiness for Success

I am thrilled to be included in iCadenza’s most recent Creative Careers Podcast. In the Podcast, you will learn about my career path from law to career coaching and music entrepreneurship.  I also discuss my method of coaching wherby I help students and clients discover their values, strengths and passions and learn how to put the pieces together in order …

Using Music to Solve Problems: How Music Entrepreneurs Discover Solutions in 3 Steps

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How can the process of learning how to perform music help music entrepreneurs and arts leaders solve difficult leadership problems when the answers are not obvious? This was among the questions under discussion at last week’s Opera America’s Leadership Intensive Next Steps (LINS) program, which brought together 15 talented mid-career opera managers to provide advanced leadership training in order to retain high-quality leaders …

Networking for Music Entrepreneurs: Using Emotional Intelligence to Connect and Build Your Network

I enjoy teaching networking because it involves complex relationship building skills and requires a high degree of emotional intelligence. Rather than thinking of networking as trying to “get” something from others, it is, instead, a powerful way to make new business friends and expand your circle so that you can create a mutually-supportive community. At the heart of networking is …

Dynamic Communication for Arts Leaders: How to Use Communication Styles for Influence and Buy-In

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A major aspect of emotional intelligence is the ability to build and manage your relationship and dynamic communication is an important component of relationship management. I recently had the opportunity to teach these skills to the members of the 2014 Opera America Leadership Intensive group. One of their favorite communication tools was learning how to spot and use the 4 …

Networking for Arts Leaders: Top 10 Tips for Creating a Life-Long Supportive Network

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In my work with arts leaders, I emphasize the importance of networking and therefore consider networking to be an essential leadership skill. My definition of networking is very simple: Connect + Share + Remain Relevant This boils down to the art of creating successful relationships in a mutually-supportive community that can help you both personally and professionally, as well as …

LOCAV: 5 Top Communication Skills for Today’s Musicians and Leaders

Effective communication is critical in all aspects of your creative, professional and personal lives: for creating powerful connections with your colleagues, friends and loved ones; for teaching; for getting your points across and being understood; for interacting with audiences, donors and supporters; and for heading off conflict. As a savvy music entrepreneur or arts leader, communication is an essential skill …

Emotional Intelligence for Today’s Leaders Part I: Self-Awareness

Lately, there has been a lot of press about the importance of emotional intelligence for successful entrepreneurs and leaders.

So what is emotional intelligence and why should leaders cultivate this skill?  

Emotional Intelligence (know as “EQ”, as opposed to “IQ”) is the ability to recognize and control your emotions and then pick up on the emotions of those with whom you are interacting in order to influence and work effectively with them. It’s the ability to express the appropriate emotions at the appropriate time.

This psychological model was introduced in 1990 by Peter Salovey and John D. Mayer and popularized by science writer Daniel Goleman in his groundbreaking work, Emotional Intelligence (1995).  Emotional Intelligence has been called ” a revolutionary, paradigm-shattering idea” (Harvard Business Review) since it is strongly correlated with success.

Having high EQ is the way to get buy-in from the people with whom you are dealing and get them to listen, be engaged and inspired to follow your lead. Research has shown that having high EQ is a better indicator of success than having a high IQ.  That is why it is such an important leadership skill  The great thing about EQ is that it is a skill set that you can develop to make you a more effective leader. Let’s take a closer look.

EQ involves four underlying sets of skills, two having to do with your own emotions and two having to do with the emotions of those around you:

Conflict Management for Emotionally Intelligent Musicians: How to Run a Conflict Meeting

In my last post on how to prepare for a conflict meeting, we took a look at how the members of a string quartet could prepare for a brewing ensemble conflict stemming from a perception that one of the members of the quartet was not fully committed to the ensemble and was engaging in behaviors that undermined the rehearsal process, threatened …